Cancellation Policy

We understand that plans can change. Our cancellation policy is designed to be fair to all pilgrims.

Cancellation Deadline

Bookings can be cancelled up to 6 hours before the check-in date. Cancellations after this time will not be eligible for a refund.

Refund Schedule

Cancelled	Refund
24+ hours before check-in	100%
6+ hours before check-in	50%
Any time	0%

How to Cancel

Log in to your account and go to My Bookings to cancel a booking. Alternatively, contact us at 08524288153.

Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method.